Store Policy

All our gowns are handmade, by special order, exclusively for you. So please be patient. Perfection is time consuming! Rush orders can be difficult, but not impossible. Please contact us and we will try and accommodate all your special needs. (Some sizes are in stock and available for immediate delivery. Please call 631-474-2647 or e-mail for info.)

All gowns and accessories are DRY CLEAN ONLY.

Your satisfaction is very important to us. If you are not fully satisfied with your purchase we will gladly refund, replace or exchange it. Due to the nature of christening your requests for return must be received by us, via email or phone, within 3 days of your receiving your order. Under no circumstances will returns or exchanges be given after this 3 day period.

Returned items must be in their original condition and packaging. Items must be unused and unaltered, with all hang tags and labels in their original positions. All returned goods must be shipped back to us in an appropriate size box with appropriate packaging materials. Shipping charges or rush charges will not be refunded. Return shipping costs are the customer's responsibility. We recommend that merchandise be returned via UPS, Fed Ex or USPS with proof of delivery. We must receive all returned merchandise within 7 days of you receiving the goods, or the merchandise will not be accepted and no refunds will be issued. We will issue a full credit to your credit card upon receipt of goods. If you have paid by money order, we will issue you a refund check. Thank you.

*Please note that our online store return policy differs from that of our retail store. In our retail store there are NO returns or exchanges on christening merchandise. We understand that while the photographs on our website are wonderful, everything looks even better in person and we want to provide our online customers with the same opportunity, to see the merchandise up close, as our in store customers. We are confident of the products we sell, and we want you to feel comfortable and confident as well.

Guarantee

We guarantee that the gowns you order are ordered specifically for you direct from the manufacturer, that they are free of manufacturer defects, and that they are in perfect condition at the time we ship them to you.

We take every precaution in checking your merchandise to ensure that it is in perfect condition before we ship it. We also insure that it is packed according to accepted UPS and other shipping service terms.

Copyright

All content included on this site, such as text, images, logos, button icons, images, audio clips and software, is the property of Magic Moments or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on this site is the exclusive property of Magic Moment and protected by U.S. and international copyright laws. All software used on this site is the property of Magic Moments or its software suppliers and protected by U.S. and international copyright laws. The content and software on this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, or display of the content on this site is strictly prohibited.

Trademarks

All trademarks, service marks, and trade names (collectively the "Marks") are proprietary to Magic Moments or other respective owners that have granted Magic Moments the right and license to use such Marks.

Security

The security of your credit card information is a priority to us and to you. MagicMomentsChristening.com utilizes state-of-the-art security technology to process and safeguard your information. Every page in the MagicMomentsChristening.com ordering process that requests credit card information uses Secure Sockets Layer (SSL) encryption.

Privacy Policy

We are proud to have the most secure privacy policy in the industry, which is that we at MagicMomentsChristening.com only use your personal information to fill and process your order request, and furthermore, will never, under ANY circumstances, trade or sell your information to anyone. Period.

 

Created by LSB Designs